Blizzard recrute un Community Representative pour Blizzard All-Stars
Si vous suivez de près la section Offres d'emploi du site de Blizzard, vous verrez qu'il existe plusieurs références sur Blizzard All-Stars dans les rubriques "Community Development" et "StarCraft II - Blizzard All-Stars". Mais depuis quelques jours, un nouveau poste a été ouvert, celui de Community Representative, c'est-à-dire de représentant communautaire. Mais oui, vous les connaissez puisque ce sont ceux qui postent en bleu sur les forums officiels ^^
Cela bouge du côté du jeu et nous devrions en apprendre plus prochainement à la BlizzCon en novembre. Rien n'est sûr pour le moment, mais cela montre que le développement du jeu poursuit correctement son cours. Notez au passage que Blizzard cherche également un Lead Game Designer, un poste tout de même relativement important.
Blizzard Entertainment seeks an outgoing, energetic, and highly self-motivated community representative to partner with a franchise community team supporting Blizzard All-Stars. We are looking for an individual with experience developing programs designed to build and engage people around entertainment products via forums and other social channels. If you are an experienced writer familiar with gaming community dynamics, and are able to consistently offer attentive, high-quality customer engagement in a fast-paced environment, we’re looking for you!
The ideal community representative would be creative, self-motivated, conscientious, and detail-oriented, with superior spoken and written communication skills. He or she would also be intimately familiar with game-forum dynamics, social media platforms, and various online game genres, and excel at collaborating with multiple internal teams to complete high-level projects.
Responsibilities
- Consistently engage with the player community on Blizzard and external social channels.
- Generate high-quality, creative editorial content.
- Collaborate with and bridge between multiple internal teams on a wide range of projects.
- Compose community feedback reports weekly.
- Assist in the moderation of Blizzard and external social channels.
- Actively support Blizzard’s presence at industry fairs and events, including BlizzCon.
- Help develop engagement programs that support community growth around our games.
Requirements
- An exceptional understanding of major social media platforms
- Extensive community management, forum moderation, or equivalent experience
- Able to consistently execute superb independent judgment, organize thoughts, and make decisions under time constraints and a full workload
- Superior communication skills
- Strong customer service skills and a professional attitude
- Knowledge of Blizzard Entertainment games
- Diligence to consistently follow up on and propose solutions for open issues
- A passion for gaming and gaming communities
- Proficiency with Microsoft Office Suite
- Able to work late shifts, weekends, and holidays
Pluses
- Public relations, marketing, and/or customer service experience
- Staff experience on a game website or Blizzard fan site
- Solid understanding of how to modify messaging in accordance to media platform
- Video and / or graphic arts capabilities
Discord